Policies

Children: For safety and relaxation, children are permitted only when receiving services.

Cell Phones: To preserve our tranquil environment, please limit cell phone use.

Disclaimer: We cannot assume responsibility for personal belongings.

Refund Policy

At Broadway Nails & Lashes, we strive to provide the best quality services to all our clients. While we do not offer refunds, we are committed to your satisfaction. If for any reason you are not happy with your service, please contact us within seven days, and we will gladly redo the service at no additional charge. Your satisfaction is our priority, and we want to ensure you leave feeling confident and happy with your experience.

Cancellation Policy

We completely understand that plans can change. To respect everyone's time, we kindly ask for at least 5 hours' notice for any changes or cancellations.

This policy applices to the following services:

  • Eyelash extensions
  • Lash lifts
  • Eyebrow tinting
  • Brow lamination
  • All hair services
  • All facials

Here's how it works:

  • Cancel or reschedule 5+ hours before your appointment - No charge.
  • Cancel within 5 hours - 50% of the service price
  • No-shows - 100% of the service price

This policy allows us to serve all clients efficiently and keep our schedule running smoothly. We're always happy to help if something urgent comes up - just reach out!

Thank you for your understanding and continued support.

- The Broadway Nails & Lashes Team -